Privacy policy

Last Updated: May 27, 2026

Welcome to Aloowat. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, APIs, and messaging services.

By using Aloowat, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company information
  • Billing details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Usage logs
  • Cookies and analytics data

Messaging Data

When using our WhatsApp automation services, we may process:

  • Contact numbers
  • Message templates
  • Message delivery status
  • Automation workflows

We do not claim ownership of your customer data.


2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Process transactions
  • Improve platform performance
  • Provide customer support
  • Send important notifications
  • Prevent fraud and abuse
  • Comply with legal obligations

3. WhatsApp & Meta Compliance

Aloowat works with WhatsApp Business services and related Meta platforms.

Users are responsible for:

  • Obtaining customer consent before messaging
  • Managing opt-in and opt-out requests
  • Following WhatsApp Business and Meta policies

Aloowat is not responsible for policy violations caused by users.


4. Data Sharing

We do not sell your personal information.

We may share information with:

  • Payment providers
  • Cloud hosting providers
  • Analytics services
  • Official Meta/WhatsApp integrations
  • Legal authorities when required by law

All third-party providers are expected to maintain appropriate security standards.


5. Data Security

We implement reasonable technical and organizational measures to protect your data.

However, no online service is completely secure, and we cannot guarantee absolute protection against unauthorized access or cyber threats.


6. Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Users may request deletion of their data subject to applicable laws and operational requirements.


7. Cookies & Tracking

Aloowat may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember preferences
  • Enhance platform functionality

Users can disable cookies through browser settings.


8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Withdraw consent
  • Object to processing

To exercise your rights, contact us using the information below.


9. Third-Party Services

Our platform may contain integrations or links to third-party services.

We are not responsible for the privacy practices or content of external services or websites.


10. Children’s Privacy

Aloowat services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.


11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the platform after updates means you accept the revised policy.


12. Contact Us

For privacy-related questions or requests:

Aloowat
Email: info@aloowat.io

Website:  www.aloowat.ioAttachment.tiff


You may also want these pages for full compliance:

  • Cookie Policy
  • Data Processing Agreement (DPA)
  • Refund & Cancellation Policy
  • Acceptable Use Policy
  • GDPR Compliance Page
  • Meta Verification Legal Pages
  • Contact Us Page
  • About Us Page
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